Support

I have problem with making a video call

Category: Messages
  • You can only broadcast on one site at a time, if you are already broadcasting on another site, in another app or on skype, then broadcasting in Datezone will not work.
  • If you can't see a preview of your camera display, click on the Settings icon in the browser address bar and allow the site to use your camera there.
  • If your interlocutor cannot hear you, click on the Settings icon in the address bar and allow the site to use the microphone from there.
  • If you have a problem with distorted sound, turn down the speaker, switch off the hands-free mode or use headphones.
  • Camera and microphone access for the web browser must also be enabled on the system.
  • To make video calls your web browser must support the HTML5 standard.