Registration

• How can I register on Datezone?
• Is using the site free?
• Who can see me?
• I want to be anonymous
• There is already a profile on the website created from my e-mail address
• I already have one account. Can I register another one?
• I did not receive an email with an activation link
• I did not receive an SMS with the registration confirmation code
• What if I want to delete my account?

Log on

• Problems with logging in
• I can't log on my account
• I'm logged into my account but I don't remember the password

Website

• How can I change the language?
• How rankings work?
• I want to use the website on my phone or tablet
• How to turn off the mobile version
• Problem with location setting
• What statuses mean
• I do not wish to view users with a specific gender
• Page does not work properly
• I see blurred photos and videos

Profile

• My profile is not very popular
• I'm getting malicious comments from other users
• I cannot write, like, comment, invite, follow or watch cams of some users
• I want to remove friends or following users
• I want to delete a comment
• Disappearing friends, likes, comments and private messages
• I want to create an account for fans of commercial product, service or location
• I blocked other user and I want to unblock him
• I do not want my profile to appear in the rankings
• I want to block receiving messages, likes, comments, invitations or to be followed by other users
• I do not want that my photos, or videos or posts were seen for all
• I want to disable an option of likes and commenting my photos, videos or posts
• My photos, videos, posts or description are awaiting moderation
• My photos, videos, posts, comments or description are deleted by moderator
• My account has been blocked

Photos, videos, posts

• What kind of photos or videos should I add
• I want to delete my photos, videos or posts
• I would like to download photos or videos I have added
• I want to change my profile photo
• My photos, videos and posts do not appear on the page
• I can not play videos
• I have problems with adding photos
• I have problems with adding videos

Messages

• I cannot send private messages or post comments
• I have used up the limit of conversations or comments
• I got a message from person of gender that I do not wish to receive messages from
• Other users don’t reply to my messages
• Here is how you start a video chat
• I have problem with making a video call

Settings

• I want to change my password or e-mail
• I want to change the name of the profile, date of birth or gender

Notifications

• Notifications on your phone or computer
• E-mail notifications
• Sound notifications
• I want to change the types of events I get notifications about

Application

• I want to install the application
• How to install the application

Verification & VIP

• How to verify your profile?
• What benefits will you gain with the VIP account
• What benefits will you gain with the SUPER VIP account
• I want to buy VIP or SUPER VIP account
• I want to disable VIP or SUPER VIP account renewal
• I have a problem paying with a bank transfer
• I have a problem paying via BLIK
• I have a problem paying via phone

Suspending or deleting an account

• I want to suspend my account
• I want to delete my account
• I deleted the account and I want to restore it
• My account has disappeared

Safety

• I want to block a user
• I do not want that my photos and videos were saved on a disk by others
• Someone uses my photo or video