Support

  • Go to to the registration site and fill out the form. On Your e-mail address will be sent a message with confirmation link. Then check Your e-mail and click on this link.
  • The e-mail address is used only to activate the account and to send notifications. You will not receive any ads from us.
  • Registration and use of the site are free: no charges for viewing user profiles, liking their photos and videos, starting 3 new conversations or other utterances a day.
  • You can additionally buy a VIP or SUPER VIP Account providing new opportunities: profile verification, showing photos and videos on the site without waiting for approval by the moderator, increasing or no limit on the number of new conversations and utterances, showing users visiting the profile, adding ads, displaying messages before messages from other users, and the possibility to hide your age.
  • Your e-mail and date of birth will not be visible to other users.
  • The home pages of profiles - are seen both by logged-in and logged-out users.
  • Photos and videos added to public gallery - are seen by all logged-in users, except for persons added to the blacklist.
  • Photos and videos added to private gallery - are seen by friends only.
  • Photos sent in private messages - are seen by the recipient of a message only.
  • Webcam broadcastings - are seen by all logged-in users, except for persons added to the blacklist.
  • You don't need to add photos or videos to your profile, and if you add them - you will be able to delete them at any time.
  • You can add photos or videos as private - they’ll be available only to your friends.
  • You can send photos in private messages only to selected persons and you can remove them after sending.
  • Try to add some number to your username, for example a year of your birth.
  • If your e-mail address is occupied, you have to wait 7 days until your previous registration will be canceled or you may use another e-mail address.
  • One person can have only one account on the website.
  • If you share your account with your partner, you can register another one for yourself only.
  • Make sure, you filled out correct e-mail address.
  • If you haven't received the email, check the spam and other folders to make sure the message isn't there. For some mailboxes, it may take even 15 minutes to get the message.
  • After 7 days, your registration will be canceled and you will be able to register again.
  • At any moment You can delete photos and videos added by You or sent in private messages, You can also suspend or delete the entire profile. When you delete your account, the profile, data and contents published on the website will be delete from the server.
  • Check if agrees size of letters in password, a password "ABC" is a completely different password than the "abc". Make sure that you don't have Caps Lock turned on.
  • To login successfully you need to activate your account. At the e-mail address which you gave by the registration will be sent an activation link. You have to click or copy it into the web browser and press Enter.
  • After 10 login attempts with incorrect password, an account will be block for 60 minutes. This is a security measure against account hacking.
  • If you are logged out automatically, turn on cookies in the web browser.
  • If you don’t remember your login or password, go to the reminder page. Then enter the email address you provided during registration and a message with a link to create a new password will be sent to your mailbox
  • If you haven't received the email, check the spam and other folders to make sure the message isn't there. For some mailboxes, it may take even 15 minutes to get the message.
  • Make sure the account has your valid e-mail address. Then, log out and go to the reminder page to generate a new password.
  • The user ranking shows profiles with the highest number of likes received in interval of time.
  • The photo and video ranking shows photos and videos added in a given day that have the total highest number of likes.
  • The ranking at homepage shows profiles with the biggest number of ratings on a given day. The ranking resets every day at midnight.
  • The service works well on phones, tablets and stationary devices. The site has an ergonomic layout on mobile devices, as it adjusts itself to the display size.
  • You can use the Datezone app.
  • In order to achieve a look similar to the original one on a mobile device, position the display horizontally and use it in that manner – the site will widen to the display width.
  • The dots denote online status, they are green if a user has been active within the last 10 minutes and they are yellow if a user has been active within the last 60 minutes.
  • The website displays the profiles of users whose gender has been selected in "I am looking" You can select the genders you are looking for in the "Data" tab, in the user panel.
  • To use all of Datezone features you must activate cookies and javascript.
  • If it won't work, clear internet temporary files and refresh the site (F5 or CTRL + R).
  • Reset web browser's settings to default.
  • Sometimes problems can cause antivirus/firewall set to too high level of safety. You can try disable it for a while.
  • Site should work well at all popular browsers and modern mobile phones. If, despite this there are problems, update your web browser to the newer version or let us know through the contact form.
  • The photos are displayed only to logged in users.
  • To increase the attractiveness of your profile, complete description, add your photos and videos.
  • You can increase the credibility of the account by verifying it through buying a VIP or SUPER VIP Account. Go to the "Verification & VIP" tab.
  • You can delete received comments in the user panel in "Comments".
  • You can add a user to your blocked users list by clicking on a link "Block" that can be found on every profile.
  • You can block receiving comments from other users in the "Settings" tab in the user panel.
  • This user probably wishes not to receive messages, likes, comments or invitations from people of your gender or to be followed or watched on a cam by people of your gender, or this person has blacklisted you.
  • You can delete friends in "Friends" tab in the user panel.
  • You can remove following in the user panel in "Friends" tab -> "Following" sub-menu.
  • You can delete received comments in the user panel in "Comments".
  • You can delete comments that you wrote in the user panel in the "Comments" tab -> "Given" sub-tab.
  • Friends and likes, comments, posts and private messages disappear when user who wrote them or liked you, has removed his account.
  • Users may also remove friends and delete their own likes and comments.
  • To create a group, use the link "Create a group" in section "Groups".
  • After creating a group you can accept or refuse takers in the user panel in "Groups" tab.
  • You can add further owners in the user panel, in "Groups" tab. All owners have full permissions, including deleting other owners and the whole group.
  • You can delete posts added to the group in the user panel in "Groups" tab.
  • If you are going to delete your account, you can formerly give a group to another user. This is possible in group's settings.
  • To create an event, use the link "Create an event" in section "Events".
  • After creating an event you can accept or refuse takers in the user panel in "Events" tab.
  • You can add further organizers in the user panel, in "Events" tab. All organisers have full permissions, including deleting other organisers and the whole event.
  • You can delete posts added to the event in the user panel in "Events" tab.
  • If you want to delete your account, your events also will be deleted. You can formerly give an event to another user. This is possible in event's settings.
  • Events are removed after 12 months from the end.
  • Accounts can be create only by natural persons but if you have an account you can create some group of fans of product, place or service.
  • You can unblock users by clicking "Unblock" button in your profile or in the user panel, by going to "Settings" tab and then selecting "Blocked users" subtab.
  • In order to make your profile not appear in rankings, turn off the option to like it. You can do that in the user panel in the "Settings" tab.
  • You can do this in the user panel in the "Settings" tab.
  • If a conversation with a user has already been started earlier, it can be continued despite the block for starting new conversations. In this case, please add this user to your blacklist.
  • You can add photos or videos as private, and only people which you add to your friends will have acces to them.
  • You can send photos in private messages only to selected persons and you can remove them after sending.
  • You can block receiving messages, likes, comments, invitations and the option of being followed in the "Settings" in the user panel.
  • You can delete received comments in the user panel in "Comments".
  • If you want that only friends can like and comment your photos or video - set them as private.
  • Photos, videos and descriptions added by non-verified users are authorized by moderators and until then are not shown in your profile. Usually, it takes under an hour to get authorization.
  • You can approve newly added contents by verifying your account in "Verification & VIP" tab.
  • The photos and videos you add must depict you.
  • Please do not specify any contact details (telephone number, online messenger details, e-mail addresses, website URLs etc.) in the description or on the comments.
  • Publishing photos or videos which were downloaded from the Internet or with links to other sites, advertising other sites, offending users, publishing contact datas in descriptions, statuses and in comments, to offer services through the website, in exchange for charging telephone or transfer money are forbiden. In this case, your account can be lock or delete.
  • The reason and duration of the ban can be viewed in the user panel. After an account has been blocked, you can’t send messages, comment, like other users, edit the status, add new photos and videos, or run cam broadcasts.
  • Your statuses, messages, comments, likes, photos, videos, groups, and events may be removed if they violate terms and conditions.
  • The photos and videos you add must depict you. It is prohibited to add videos or photos downloaded from the internet.
  • If you want to be more anonymous, you can blur your face or background in any of the popular graphics programs. You can also add your photos to your private gallery which is visable only to your friends.
  • This option is in th user panel in "Photos" or "Videos".
  • You can also delete photos sent by you through private messages.
  • You can change a profile photo in the user panel in the tab "Photos".
  • It may take up to 60 seconds to update your new profile photo depending on the section of the website.
  • Photos, videos and descriptions added by non-verified users are authorized by moderators and until then are not shown in your profile. Usually, it takes under an hour to get authorization.
  • To play videos, your internet browser has to support the HTML5 standard.
  • Photos should have a minimal dimension 300x300 pixels and be in JPG or PNG format.
  • File size can't exceed 10 MB.
  • Videos must be type of avi, wmv, mpeg, mp4, 3gp, mpeg or flv, minimal duration of video is 10 maximal is 3600 seconds.
  • If you have movie in another format, you must convert it to an acceptable format.
  • File size can't exceed 300 MB.
  • After adding a video, it will not be immediately available, the video added must be converted.
  • You can have only one broadcasting at a time, if you already have one in a new browser window, in another application or on Skype, the broadcasting will not work.
  • If you can't see the picture in your webcam, right-click the preview window, choose "Settings" and allow the website to use webcam and optionally a microphone.
  • To broadcast transmissions, your internet browser has to support the HTML5 standard.
  • You have to enable access to the camera for this site in the browser.
  • To play transmissions, your internet browser has to support the HTML5 standard.
  • To start new conversations or write comments, posts, or comments to posts, you must have a profile picture or possess a VIP account. The limit does not apply to comments to own photos and videos, in groups owned by you, and in the comments on your own posts.
  • There is a limitation on the site to start 3 new conversations or other utterances - comments, posts in groups, comments on posts - for 24 hours. The limit pertains only to starting new conversations, once a dialogue has been started, it can be continued without limitations. The limit also does not apply to comments to own photos and videos, in groups owned by you, and in the comments on your own posts.
  • If a conversation with a user has already been started earlier, it can be continued despite the block for starting new conversations. In this case, please add this user to your blacklist.
  • People from many different countries have set up accounts on this site. Please make sure you’re contacting people who speak your language.
  • Don't send out message with too short text in it.
  • To increase the attractiveness of your profile, complete description, add your photos and videos.
  • You can increase the credibility of the account by verifying it through buying a VIP or SUPER VIP Account. Go to the "Verification & VIP" tab.
  • You can start video chat by clicking on the camera button during a private conversation.
  • These options are in the user panel in "Settings".
  • Change the username is not possible, you have to delete your account and create a new with a new name.
  • If you have made mistake in filling wrong gender or date of birth during the registration, send a message from contact form and give the correct gender and date of birth.
  • You can deactivate notifications sent to your e-mail in the user panel in "Settings" tab.
  • You can deactivate sounds for new notifications and messages in the user panel, in "Settings" tab.
  • To change the options of showing notifications on the website, go to the user panel, to "Notifications" tab and use there a suitable option.
  • You can verify your profile through buying the VIP account at least once
  • The functions of the VIP account are: account verification - VIP Account status for the duration of the VIP account, and a verified profile status forever, Visitors - displaying all users visiting your profile, limit of 30 new conversations and utterances, the possibility of adding ads.
  • You can disable showing your VIP status to other users in the "Settings" tab.
  • The functions of the SUPER VIP account are, in addition to the full VIP account functionality: the prestigious SUPER VIP status for the duration of the SUPER VIP account, no limit on new conversations and utterances, displaying messages from the SUPER VIP in the recipient's inbox at the beginning of the list, before others, the possibility to hide your age.
  • You can disable showing your SUPER VIP status to other users in the "Settings" tab.
  • You can buy VIP or SUPER VIP Account in the "Verification & VIP".
  • You can buy a VIP or SUPER VIP Account for another person as a gift using "Gift" link placed in every profile.
  • If you have a VIP account and buy a SUPER VIP then the SUPER VIP account will be activated and after it is finished, the VIP status will automatically return.
  • When paying with credit card, online transfer, telephone, the VIP or SUPER VIP Account is activated instantly. When using traditional or international bank transfer, activation can take up to 3 business days.
  • The number and details of a card holder and an account are saved only by the payment operator for the purposes of processing transactions. On the statement, the service will be described as "access to online services".
  • Phone numbers are saved only by the payment operator for the purposes of processing transactions. On the statement, the service will be described as "access to online services". Payments made by phone are available for the following operators in Poland: Orange, Play, Plus and T-Mobile, both for postpaid and prepaid users.
  • You can extend your VIP or SUPER VIP Account by making another payment. Subscriptions, excluding gifts, purchased with credit card or phone, are renewed automatically. You can disable renewing your VIP or SUPER VIP Account in the "Settings" tab.
  • You can switch-off the renewal of the VIP or SUPER VIP Account without losing the subscription that has already been purchased by unticking the option: "Renew my VIP or SUPER VIP Account automatically", which is located in the "Settings" tab.
  • If you conducted payment via a bank transfer, the option is unavailable because VIP or SUPER VIP Account purchased this way are not automatically renewed.
  • To switch on the renewal of a VIP account, you have to make another payment.
  • The payment methods specified on the site are adjusted to the country selected by the user, please select a different country in the user panel to use different methods
  • Payment methods for users from Poland: payment card, bank transfer, telephone
  • Payment methods for users from outside Poland: payment card, international bank transfer
  • Activation of VIP account takes place immediately after making the payment.
  • Make sure the details provided at the time of the payment were correct and there were sufficient funds available as well.
  • If the VIP account has not been activated despite making the payment, submit a complaint to processing company’s site.
  • Activation VIP account by online transfer takes place immediately after the transaction is completed. Activation VIP account takes up to 3 business days if the payment is made by cash or international bank transfer.
  • Make sure the details provided at the time of the payment were correct and there were sufficient funds available as well.
  • If the VIP account has not been activated despite making the payment, submit a complaint to processing company’s site.
  • Make sure you rewrite the code correctly.
  • If you have a prepaid card, make sure it has sufficient funds on it.
  • Make sure that you have not set a too low spending limit or totally blocked premium services, subscription services or 18+ services with your operator.
  • If the VIP account has not been activated despite making the payment, submit a complaint to processing company’s site - pomoc@justpay.pl.
  • Payments made by phone are available for the following operators in Poland: Orange, Play, Plus and T-Mobile, both for postpaid and prepaid users.
  • After the profile is suspended, it will be invisible to other users, but you will have the option of hanging it up and restoring it with all content at any time.
  • You can suspend your account in the user panel in the tab "Settings".
  • You can delete your photos and videos you uploaded or sent in private messages without the need for an account deleting.
  • You can suspend your profile. It will be invisible to other users, but you will have the option of hanging it up and restoring it with all content at any time.
  • You can delete the whole profile. When the account is deleted, the profile, the data, and the content published on the website are deleted from the server. Subsequent recovery of photos, videos, likes, comments, and private messages will not be possible.
  • You can suspend or delete your account by going to the user panel and selecting the "Settings" tab.
  • If you are the sole owner of a group or an event, you can hand it over to a selected user in the group or event settings. Otherwise the group or event will be deleted.
  • There are no technical possibilities of restoring a deleted account. All data is deleted from the server after deleting the account. You can only set up a new account with the same name.
  • An account may be removed by the moderator when were justified suspicions that it belonged to another person. If it is a mistake - please contact us through the contact form, if it possible send us some photo which was on the profile to verify it.
  • Accounts which have not been used for over 3 years are deleted.
  • You can add users to your blocked list by clicking the "Block" button on each profile. Blocked users can't visit your profile and you can't visit theirs either. This also applies to writing messages, sending invitations to friends, viewing, commenting, liking photos and videos, as well as watching broadcasting from cams.
  • You can unblock users by clicking "Unblock" button in your profile or in the user panel, by going to "Settings" tab and then selecting "Blocked users" subtab.
  • Photos and videos have a blockage for saving on a disk by visitors.
  • You can save your own photos and videos on your disk during looking at them in the user panel in "Photos" or "Videos" tab.
  • Use the contact form, enter a link to your profile, and to the profile which uses your photos or videos. Send in attachment some of your photo to verify or enter the website address from which they were downloaded.